IT Works is New Zealand’s trusted IT solutions partner, dedicated to delivering tailored IT services and support to businesses and non-profit organisations of all sizes.
Partner with IT Works today and experience the difference reliable IT support can make for your business.
Ka tere, ka hoahoa, ngā hangarau ratonga
Fast, Friendly, Technical Service
Understanding your business and goals to design your technology roadmap, ensuring the strategy is tailored to underpin the best fit technology to optimize your business performance.
Our proactive monitoring and maintenance, along with access to a dedicated support team, minimise downtime and keep your business operations protected, connected, and operational.
Microsoft CoPilot is like having a super-smart assistant that helps your business run smoother. Teaming up with IT Works means you’ll get expert help to set up CoPilot and train your staff. We make sure everyone knows how to use it effectively.
Prepare. Protect. Respond. Our IT services in New Zealand take a comprehensive approach to safeguarding your business from data breaches, threats, and human error to ensure the right level of assurance and business continuity.
Enjoy predictable and affordable IT costs with our competitive fixed monthly pricing, ensuring you receive comprehensive support and services without any unexpected expenses.
Benefit from our corporate pricing procurement services, securing the best deals on IT equipment and software to maximise your budget.
Simplify your software management with our comprehensive licensing services, ensuring you have the right tools and compliance for your business needs.
Access reliable IT support across New Zealand, ensuring your team receives consistent and high-quality assistance no matter where they are located.
Enjoy round-the-clock IT support for your entire team, ensuring seamless operations and quick resolutions to any technical issues.
Experience efficient problem-solving with our 99% first-call resolution rate, minimizing downtime and keeping your business running smoothly.
Ensure your IT systems are always up and running with our round-the-clock monitoring and support services, providing real-time issue detection and swift resolution to keep your business operating smoothly.
Optimise your IT investments with our comprehensive hardware lifecycle management, from procurement to disposal, ensuring maximum efficiency and cost-effectiveness.
Stay informed with detailed monthly reports that provide insights into your IT performance, helping you make data-driven decisions.
Enhance your existing IT support with our supplementary service desk services, providing additional resources and expertise when you need it most.
Secure your business with our robust password management solutions, protecting your sensitive information and simplifying access for your team.
Optimise your cloud strategy with our Microsoft Azure experts, offering comprehensive support and management for your Azure environment.
Get the flexibility of both onsite and remote IT support, tailored to meet your specific needs and ensure your systems are always up and running.
Seamlessly transition to Microsoft 365 with our expert migration services, ongoing support, management, and training to maximise your productivity
Leverage the power of AI with our Microsoft Copilot implementation, support, and training services, helping you harness advanced technology for your business.
Safeguard your IT infrastructure with our team of cyber security experts, providing proactive protection and rapid response to threats.
Experience a seamless IT transition with IT Works. Our tailored onboarding and transition services ensure minimal disruption, allowing you to focus on your business while we handle the rest. Discover how we can make your IT switch stress-free and efficient.
Our remote IT support company offers businesses unlimited access to remote IT services in New Zealand. Raise a ticket with our IT helpdesk support team at any time of the day or night, and one of our qualified technicians will provide immediate assistance by phone or email. Best of all, we’ll get most issues solved there and then.
Some issues can’t be solved with remote IT support. That’s why we provide on-site assistance whenever and wherever you need it. Whether you require us to act as an extension of your business or would like us to work alongside your in-house team, our qualified engineers can provide as little or as much IT technical support as required.
Our managed IT support in NZ starts long before you submit a request for support. We monitor your IT systems around the clock protecting your business from critical events and expensive outages. We make optimisations to maximise security and efficiency where appropriate, fixing any issues before they cause serious problems.
Use the expertise and deep tech background of the best minds at IT Works to create a comprehensive IT strategy for a digital and technological transformation of your organisation that goes in line with your business objectives. Our strategic IT consulting will help you automate and digitalise operations as well as implement the latest technologies.
Our IT support solution covers more than your employees’ day-to-day technical issues. We also offer expert advice on how to make the most of your existing IT infrastructure, save money and avoid going to market to solve issues. Whether it’s hardware, software or network IT support, we’ve got you covered.
Our team will integrate seamlessly to extend and enhance your internal resources and technical capabilities adding stability and value to your IT operations.
IT Works help improve internal efficiencies and deliver an exceptional end-user experience to you and your customers.
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Receive top-tier professional support from our experienced IT team, dedicated to providing reliable and efficient solutions tailored to your business needs.
Benefit from our comprehensive end-to-end IT support, covering every aspect of your IT infrastructure from initial setup to ongoing maintenance and troubleshooting.
Leverage our extensive expertise in IT, ensuring your business benefits from the latest technology and best practices to stay ahead of the competition.
Optimise your IT environment with our hybrid IT specialists, combining the best of on-premises and cloud solutions to meet your unique business requirements.
IT Works is an Aotearoa New Zealand-owned company established in 2008 and based in the Wellington region. It has access to dedicated engineers nationwide to support our customers geographically.
Our story began when our Managing Director, Liam Brady, started the company as a freelance technical engineer for home users and local businesses that needed IT support.
As our customer base grew, so did our reputation for delivering excellent customer service and value-added services typically only accessible at a premium by large enterprise IT providers. We successfully grew because we identified a niche in the IT Services market to provide enterprise-level support and services to all business and not-for-profit segments. By understanding the critical balancing of priorities and budgets, we improved decision-making and built long-term and trusted partnerships.
When we started IT Works, our vision was simple: stay hands-on so we could make real change and deliver exceptional IT services for small businesses and corporations. We wanted to build something different—a team that combines technical brilliance with genuine empathy for users. Together, we've created an ecosystem where everyone, from our staff to our clients, grows and learns from each other across diverse environments.
Today, this vision remains at the heart of everything we do at IT Works.
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