project consulting & Implementation Services
Empowering your journey with expert guidance and seamless implementation, ensuring your success every step of the way.
Laura Harvey
Senior Advisor | Support & Implementation
Our Senior Advisor provides comprehensive vendor management services, ensuring seamless technology integration and support for your business. This role begins with a thorough needs assessment to understand your business requirements and objectives. By evaluating potential technology vendors, the Senior Advisor identifies the best solutions that align with your goals and provides expert recommendations.
During the implementation phase, the Senior Advisor facilitates clear and consistent communication among all stakeholders, including vendors, internal teams, and external partners. They oversee the entire process to ensure alignment and address any challenges or conflicts that arise, keeping the project on track.
As the project transitions to support services, the Senior Advisor offers comprehensive training and detailed documentation to prepare your team for the new technology. They ensure a seamless integration of new technologies into your existing support structures, providing ongoing support and maintenance to address any issues and ensure the long-term success of the technology implementation.
Empower your business with our expert guidance and seamless implementation, ensuring success every step of the way.
Outcome-Based Technology Selection
Needs Assessment: Conducting thorough assessments to understand your business requirements and objectives.
Vendor Evaluation: Identifying and evaluating potential technology vendors based on their ability to meet your specific outcomes.
Recommendation: Providing expert recommendations on the best technology solutions that align with your business goals.
Stakeholder Alignment During Implementation
Communication Facilitation: Ensuring clear and consistent communication among all stakeholders, including vendors, internal teams, and external partners.
Project Coordination: Overseeing the implementation process to ensure that all parties are aligned and working towards the same objectives.
Issue Resolution: Addressing any challenges or conflicts that arise during implementation to keep the project on track.
Transition to Support Services
Training and Documentation: Providing comprehensive training and detailed documentation to ensure that your team is well-prepared to support the new technology.
Support Integration: Seamlessly integrating new technologies into your existing support structures to ensure continuity and reliability.
Ongoing Support: Offering continuous support and maintenance services to address any issues and ensure the long-term success of the technology implementation.