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In today’s digital-first world, remote working is not just an option but a necessity for many businesses. However, unforeseen technical issues are the start of a domino effect that can bring your entire company to a halt. For example, imagine your remote team being minutes away from a crucial client presentation when your systems crash, or worse, your important files get locked behind a sudden ransomware message while you’re on a business trip.
At IT Works, our remote IT support company specialises in delivering robust cloud hosting solutions and advanced communication systems designed to support and enhance remote work environments. From private to hybrid cloud hosting, our flexible solutions and 24/7 IT support in NZ ensure that your data is accessible, secure, and optimally managed to meet the dynamic needs of your remote workforce.
Our Cloud Voice solutions offer seamless integration for unified communications, enabling your team to stay connected and productive from anywhere. Together with Managed Microsoft 365 services, you can benefit from the expertise of our dedicated security specialists and strategic planners. We will ensure that your suite of tools is powerful and perfectly aligned with your business goals. Embrace the future of work with IT Works, where remote working is made secure, efficient, and highly effective.
At IT Works, we've created a seamless ecosystem of services that work together to power your business forward.
Explore tailored cloud hosting options from private to hybrid solutions, designed to meet the unique needs of your business.
Integrate your communications seamlessly into the cloud with our unified Cloud Voice Phone Systems, enhancing connectivity across your business.
Leverage our Managed Microsoft 365 services, featuring dedicated security specialists and strategic planning to enhance your business outcomes.
In an age where cyber threats don’t discriminate by location or device, we’ve built enterprise-grade security into everything we do. Through our comprehensive device management services, every remote IT support session is encrypted, every solution we provide is security-vetted, and every team member we support gets the same level of protection.
From the remote worker logging in from their bach in the Coromandel to your sales team hot-desking between Auckland and Wellington to the finance manager working from home in Hamilton—your team needs seamless IT support for remote working, everywhere. That's exactly what we deliver.
At IT Works, we've redefined what businesses should expect from remote IT support, and our numbers tell the story. We've consistently maintained our 5-second average response time for eight years. This means that when your systems are down, you're not left wondering if today's the day you'll get stuck in a queue.
When 9 out of 10 of our clients get their issues resolved on the first call, it's not just a statistic—it's a testament to our expertise and commitment to getting you back to business quickly.
But what truly sets us apart goes beyond the numbers. While other providers might treat your IT issues as just another ticket in the queue, we see each call as an opportunity to prove why Kiwi businesses trust us with their technology. Take our free IT audit, for instance. Before you commit to anything, we'll give you a comprehensive overview of your current IT setup, potential vulnerabilities, and opportunities for improvement. It's our way of showing you exactly what you're getting into: no hidden surprises, just straightforward, actionable insights.
Ready to experience what real IT support for remote working should look like? Contact us for a free consultation on large corporate or small business IT support services, and we’ll show you how we can transform your business’ technology experience.
Sales: solutions@itworks.co.nz
Accounts: accounts@itworks.co.nz
PO BOX 31025
Lower Hutt 5010
New Zealand
0800 4 IT WORKS
(0800 448 967)
Australia (61) 2 913 93900
IT Works Limited
10 Raroa Road, Hutt Central
Lower Hutt 5010, New Zealand
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