Microsoft 365 Consulting Services
Your Microsoft 365 Success Story Starts Here
With Microsoft 365, users can securely collaborate with coworkers and external contacts from any device, with group chat, online meetings, calling, and web conferencing.
Rapid implementation, the flexibility to add and remove licences as needed, and built-in security at every corner make Microsoft 365 the right productivity solution for getting work done.
Our Office 365 specialists can assist organisations with strategy development, design, implementation, migration, and management of ongoing operations related to the Microsoft 365 platform offerings.
Coupled with this, as both an Enterprise Agreement and Cloud Solution Provider, we have dedicated licensing expertise that can help you optimise and manage your complex licensing needs within the world of Microsoft.
Protected at Every Layer
Microsoft 365 offers a 99.9% uptime financially backed guarantee. Microsoft offers redundancy at every layer–physical, data and functional to ensure maximum uptime.
Available Anywhere
Microsoft 365 offers a 99.9% uptime financially backed guarantee. Microsoft offers redundancy at every layer–physical, data and functional to ensure maximum uptime.
Professional Toolset
Brand your business-class email address with your company name to build name recognition. Market your business with easy-to-create customised marketing materials. Connect better with customers and colleagues with various communication tools, from email and IM to social networking and video conferencing.
Security Features
Microsoft 365 has industry-leading security, privacy controls, and compliance built in to keep your data safe. For complete details, visit the Microsoft 365 Trust Center.
Maximise ROI
Microsoft 365 offers no upfront cost for up-to-date software. A study conducted by Forrester Consulting found that Microsoft 365 delivers an ROI of 321 percent with a payback period of two months for midsize organisations.
What Is Managed Microsoft Office 365?
While your team has access to a robust suite of productivity tools, common oversights and configuration issues could significantly impact your bottom line. That’s why you need Microsoft 365 managed services from a specialist.
As certified Microsoft Cloud Solution Provider (CSP) partners, we transform how businesses use Microsoft 365. From Teams to SharePoint, Excel to PowerPoint, we ensure every tool works seamlessly for your success.
Our Managed Services and 365 consulting provide our customers with the option of full end-to-end delivery and monitoring services.
With industry-leading migration and support, our experts will customise Microsoft 365 to your unique environment and architect the best business IT support services.
Our Microsoft 365 Consulting Services
Our Complete Microsoft 365 Management Framework
From strategic planning to daily support, our comprehensive framework ensures your Microsoft 365 environment delivers maximum value. Whether you want to engage our managed services on a single aspect or overall, we can offer end-to-end 365 consulting and management of your environment.
• Provide skills and capability across various Microsoft disciplines
• Employ best practice
• Provide tried and tested use cases
• Thought leadership
• Technical assistance.
• Microsoft solution assessments
• Software Asset Management workshops
• Profile mapping
• Digital advisory
• Business solutions mapping
• License optimisation
• Commercial advisory (includes comparing bundles, contract types, license types etc)
• End user profiling
• Hybrid modelling (LSP/CSP)
• Best practice methodology
• Readiness/ health check
• AD synchronisation
• On-premise to cloud
• Microsoft 365 subset migration
• Monitor and analyse
• Audit and maintenance
• Backup and recovery
• Service improvement
• Cost optimisation
• Reporting and alerts
• Identity and access management
• Threat intelligence
• End point protection
• Cloud app security
• Governance and compliance
• Remediation
• Learning and development
• In-app training
• Targeted campaigns
• Just-in-time learning
• Usage analytics
• Learning vouchers
• Continuous support and maintenance
• Escalation service manager
• SLA driven
• Service desk
• Platform health check
Why Choose IT Works?
Regarding Microsoft 365 support, expertise matters, and so does how it's delivered. As your local Microsoft Office 365 consultants with global certification, we combine deep technical knowledge with a refreshingly human approach.
At IT Works, our team speaks your language, not technical jargon. Whether you're looking for IT services for small businesses or larger corporations, IT Works explains everything clearly, ensuring you're confident in every solution we provide.
When your business needs Microsoft 365 support, every second counts. That's why we're proud of our consistent 5-second average response time, maintained over eight years of service excellence, and our track record of resolving 9 out of 10 issues on the first call. This isn't just a target; it's our proven standard, which you can trust to keep your business running.
Expertise
Beyond Support: A Full Suite of Custom Enterprise-Level Solutions
Every business’s technology journey is unique. While some need robust daily IT support, others are ready to transform their entire infrastructure. That’s why we don’t believe in one-size-fits-all solutions.
As your business strategy evolves, we evolve with you beyond day-to-day Microsoft 365 managed services and create a comprehensive infrastructure that grows with your ambitions.
Colocation
Cloud Platform
Network Services
Security & Compliance
Disaster Recovery
Managed Services