Shadow AI: your team is already using AI. The question is how.
Here is a prediction we make confidently in almost every leadership meeting: your team is already using AI. The only question is whether anyone in charge knows which tools, with which data, under which accounts. The New Zealand picture Datacom’s 2025 State of AI Index found 87% of NZ organisations now use AI in some […]
Backups that actually restore: the difference that decides incidents
Every organisation we meet has backups. A surprising number have never restored from them. That distinction — between having backups and having recovery — is usually discovered at the worst possible moment, with an incident underway and the business offline. Backups fail quietly Backup jobs report success while quietly missing the databases that matter. Agents […]
“Too small to be a target?” What New Zealand’s incident numbers actually say
“We are too small to be worth attacking.” It is the most common sentence we hear from New Zealand business owners — and the country’s own cyber agency has now addressed it directly. In its 2025 Cyber Threat Report, the National Cyber Security Centre writes that many organisations make the mistake of “assuming they are […]
The 26-minute question: what Copilot actually saves
When leaders ask us whether Microsoft Copilot is worth it, they usually expect a sales pitch. Here is the more useful answer: the largest real-world trial ever run gives us an actual number, and you can do the maths yourself. The trial worth knowing about The UK Government ran Copilot across roughly 20,000 public servants […]
Copilot and Cowork: why your AI bill now has two parts
Microsoft Copilot pricing used to be simple: a licence per person per month. Since Cowork reached general availability in June 2026, your AI bill has two distinct parts — and the second one is the part most budgets miss. Bill one: the licence Copilot remains an add-on to Microsoft 365. Microsoft lists Copilot Business at […]
Will your cyber insurance actually pay out?
Cyber insurance has quietly changed. A few years ago you filled in a form and got a certificate. Today insurers ask detailed questions about your security controls — and when a claim lands, they check whether your answers were true. The uncomfortable industry reality: policies respond to the security you actually had on the day, […]
Microsoft Ends Support for Office Apps on Windows 10
Microsoft Ends Support for Office Apps on Windows 10 in October 2025 In a significant move, Microsoft has announced that it will end support for Microsoft 365 apps (formerly known as Office apps) on Windows 10 starting October 14, 2025. This decision aligns with the end of support for Windows 10 itself, marking a pivotal […]
AI Adoption in New Zealand: Navigating the Future of Business Innovation
Artificial Intelligence (AI) is rapidly reshaping industries around the globe, and New Zealand is no exception. As businesses in the region increasingly recognise the transformative potential of AI, understanding its practical applications, the technologies involved, and the investment required becomes crucial for small to medium-sized enterprises (SMEs) aiming to harness its benefits. This blog post […]
Unlocking the Full Potential of Prompting | Some Expert Tips for Copilot from Microsoft and IT Works
When writing prompts for Copilot for Microsoft 365, it’s important to be clear and specific. Provide specific instructions, such as the topic, purpose, tone, and required length. Keep it conversational and give feedback to Copilot based on the quality of its responses to help the AI learn and match your preferences. Use clear and specific […]
