The essentials about who we are, how we work and the standards we hold ourselves to. Everything you need to size us up, in one page.
2008
Founded in Lower Hutt, still owner-led
18 years
Supporting New Zealand organisations
17
Specialists across support, engineering and strategy
100%
New Zealand owned and operated
12
Sectors we work across, from iwi to councils
24/7
Enhanced monitoring available for organisations that need it
We’re a deliberately close-knit team of experienced specialists, partnering with organisations across Aotearoa and Australia for 18 years. Big enough to carry serious capability, small enough that you know the people looking after you.
One team, taking ownership of your technology and your outcomes, year after year.
We are a managed IT, cybersecurity and AI advisory partner. Organisations come to us for one of these and stay because the rest are handled by the same team.
Day to day support, monitoring and maintenance for your people and systems.
Layered protection, sensible policy and the reporting your board asks for.
Practical guidance on where AI saves your team real time, and where it does not.
A clear plan at owner and executive level, aligned to your budget cycles.
Designed, licensed and configured properly so your people can work anywhere.
Certified 3CX phone systems, designed and supported by accredited engineers.
Average time to reach an engineer in our Technology Operations Centre
Of issues resolved on the first call
Enhanced monitoring available for organisations that need it
That knows your people, systems and goals
Fast answers and first-call resolution are not luck. They come from three deliberate decisions about how we run the team.
Our support team is trusted to do whatever it takes to resolve your issue. No scripts to read from, no permission to seek before helping you.
If the person who answers needs more firepower, they escalate straight to a senior engineer. No queue, no ticket handoff, no starting your story again.
Every one of our staff has protected time each week to stay on top of the technology our clients use every day. That is why the person who answers usually already knows your environment.
We hold ourselves to recognised standards so you don’t have to take our word for it.
Recognised by Microsoft for proven capability across Microsoft 365, Teams and the modern workplace. Your environment is in accredited hands.
Certified Gold under SMB1001:2025, the cybersecurity standard built for small and mid-sized organisations. Independent assurance that our security practice matches our advice.
Our SOC 2 Type 2 audit is underway. A rigorous, independent examination of how we protect client data, expected to complete September 2026.
Certified specialists in the 3CX phone system. Modern voice and calling designed, deployed and supported by accredited engineers.
From councils and iwi organisations to engineering firms, health providers and research institutes. Different worlds, same expectation that technology simply works.
We take ownership of outcomes and stay close, year after year, not one contact and a queue.
Honest, jargon-free advice you can act on, so you always understand the why behind the what.
Based in the Wellington region and committed to the organisations and community we serve.
Tell us about your organisation and what you’re hoping for. We’ll give you an honest view of how we can help. No pitch, no pressure.
0800 448 967 or book a time below
