Managed Microsoft Office 365
Make the Most of your Microsoft 365
with Dedicated Security Specialists and
Strategic Planning to Deliver Better Business Results.
The Managed Office 365 Service is intended to provide all standard operational and maintenance activities via remote online support, as part of one low monthly service fee.
The service is designed to support organisations who collaborate within Office 365, particularly using the file sharing capabilities within Sharepoint.
Managed Microsoft Office 365
With Microsoft 365, users can collaborate with coworkers and external contacts, from any device securely, with group chat,
online meetings, calling and web conferencing. Rapid implementation, flexibility to add and remove licenses as needed, and
built-in security at every corner make Microsoft 365 the right productivity solution to get work done.
IT Works Managed Microsoft 365 solution ensures your entire organization receives a comprehensive and seamless Microsoft 365 experience. With industry-leading migration and support, our experts will customize Microsoft 365 to your unique environment and architect the best solution for your business. With our Secure Workforce Support, we can manage and configure the best security policies to maximize your defenses against cyberthreats and data loss.
Solve your problems
with our Microsoft Office 365 Managed Services
Take your business to the next level with Microsoft 365, the leader in cloud-based productivity. Delivering industry leading productivity apps such as Microsoft Teams, Excel, Word and PowerPoint, as well as intelligent cloud services and world-class security.
We believe that the best way to maximise Microsoft offering is to utilise Microsoft as a whole. If you are interested in maximising productivity for your employees, Microsoft 365 offers everything you could possibly need. Whether it’s in the cloud, end-user devices, open licencing or Microsoft Office, we know how these individual components work best together. We are ready to work with you to help and support your business on everything Microsoft.
Our Managed Service complements our range of consulting services and provides our customers with the option of full end-to-end delivery and monitoring services.
We can assist organisations from strategy development to design, implementation, migration and management of ongoing operations related to the Microsoft 365 platform offerings.
Coupled with this, as both an Enterprise Agreement and Cloud Solution Provider, we have dedicated licensing expertise that can help you to optimize and manage your complex licensing needs within the world of Microsoft.
Our 8 Pillars of Success for Microsoft 365 Managed Services
Whether you want to engage on one pillar or all, we off an end-to-end view and management of your environment.
• Provide skills and capability across various Microsoft disciplines
• Employ best practice
• Provide tried and tested use cases
• Thought leadership
• Technical assistance.
• Microsoft solution assessments
• Software Asset Management workshops
• Profile mapping
• Digital advisory
• Business solutions mapping
• License optimisation
• Commercial advisory (includes comparing bundles, contract types, license types etc)
• End user profiling
• Hybrid modelling (LSP/CSP)
• Best practice methodology
• Readiness/ health check
• AD synchronisation
• On-premise to cloud
• Microsoft 365 subset migration
• Monitor and analyse
• Audit and maintenance
• Backup and recovery
• Service improvement
• Cost optimisation
• Reporting and alerts
• Identity and access management
• Threat intelligence
• End point protection
• Cloud app security
• Governance and compliance
• Learning and development
• In-app training
• Targeted campaigns
• Just-in-time learning
• Usage analytics
• Learning vouchers
• Continuous support and maintenance
• Escalation service manager
• SLA driven
• Service desk
• Platform health check
A Full Suite of Expertise and Managed Services
Along with private, public, multitenant, and hybrid clouds, IT Works offers an extensive portfolio of managed services and data centers. As your IT strategy evolves, we meet you where you are and help you along your journey.
Security & Compliance