Managed Desktop
unlimited user endpoint IT support at a fixed monthly fee.


Managed Desktop Services
The IT Works Managed Desktop service offers comprehensive desktop and end-user support for all major hardware and software brands.
This service includes all standard operational and maintenance activities for a single, low monthly fee. It covers typical application support for common business applications on both Windows and Apple machines.
Our proactive monitoring system identifies potential issues before they impact your business. The IT Works management platform receives real-time alerts, and a technician is immediately assigned to investigate and take corrective action.
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Unlimited Remote Support
A secure up to date remote access agent for remote monitoring and support.
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24/7 Health Checks
24x7 Monitoring of desktop/laptop health statistics and running services
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End User Security
Monitoring and management of security services (firewall and antivirus).
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Proactive Monitoring
Real-time protection with advanced integrated email detection, triage and quarantine