ClickCease

On-site IT Support

Giving A Face to IT Support in the Workplace
and Making IT Support More Approachable

Sometimes, tech issues can be resolved with a phone call to our dedicated IT help team. Other times, your IT issues need a more hands-on approach through onsite IT support from one of our friendly field engineers.

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Onsite IT Support Benefits

Whatever your reason, our knowledgeable and friendly onsite support team are available 24x7 to help you meet your business goals.

  • Keep On Top Of Your IT Costs And Budget With Greater Confidence.

    Your monthly onsite IT Support costs will be reduced to a single, predictable monthly operating expense that you can budget for with confidence. In addition, you won't have to pay for blocks of time in advance of you needing it, or face the endless hassle and expense of managing your own in-house team.

  • Get Access To The Expertise Without All Of The Staffing Issues.

    We can replace or supplement your existing IT team with experienced professionals who combine deep technical skills with solid business skills to provide you with an extraordinary service. By using our team for your onsite IT support, you will be avoiding the problems of finding the right people, ensuring that they are trained and dealing with sickness and absenteeism.

  • Ensure That You Are Following Best Practice, While Taking Advantage Of Our Breadth Of Resources.

    Our team have a great deal of training, as well as exposure to a number of different businesses over multiple industries. We know best practice and we are in a position to help you implement it. Additionally, you can take advantage of the breadth of experience and all of our different skill sets. You may need a specific network engineer for a day, for example, and we can provide that.

  • Enjoy the lowest possible disruption to your business.

    We believe in consistency and we recognise that as a business, you will get the most benefit if you have a small group of engineers supporting you as they will be able to get to grips with your IT Infrastructure and will come to understand your business. You benefit from that consistency, while also benefitting from having a number of people who can be called upon to support you.

On-site IT Support

Although remote IT support is a fantastic option for some businesses, onsite support still plays a vital role in protecting your business infrastructure. Having someone attend your workplace to take care of IT issues remains an essential business need, especially for technical novices and organisations which rely on complex or specialised equipment.

We will become part of your team, taking complete responsibility for the areas of your IT where you feel we can add the most value. That may be by deploying highly skilled third-line resources, or perhaps first line resources to help overcome all of your outstanding tickets.

Our experienced support team has a great deal of experience, as well as a multitude of industry accreditations. They are well placed to provide you with the onsite IT Support service that you need to keep your business operational and on track to meet your goals.