Managed Mobile Endpoint

Real-time Visibility and Updates for Your Entire Mobile Fleet.

Keeping your devices running is our number one priority. Our Endpoint Management services provide the visibility, oversight and control to know where your devices are, what they are running and how much they cost. We provide advanced analytics and data to inform business decisions, reduce employee downtime and increase efficiencies through our Asset Management platform.

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What we offer - Service Elements Breakdown
  • A secure up to date remote access agent

  • Ability to remotely wipe or remove accounts from the endpoints

  • Phone based support for application installation and configuration

  • Ability to remote into the endpoint and assist with troubleshooting and configuration

  • Log Reporting

  • Incident Logging and Diagnosis

  • Advanced Incident Diagnosis (Vendor Referral)

  • Problem Logging and Investigation

  • Change Request Logging and Assessment

  • Change/Release Testing and Scheduling

  • Microsoft Office 365 Integration

  • Asset Tracking

Managed Mobile Endpoint

The IT Works Managed Mobile Endpoint service is designed to provide end user support for all major mobile endpoints such as cellphones and tablets.

The Managed Mobile Endpoint Service is intended to provide all common support services via online remote support as part of one low monthly service fee. The service is designed to provide all typical applications support for all common business applications running on both Windows and Apple machines.

The service proactively monitors the infrastructure and identifies issues before they become business impacting. The IT Works management platform receives alerts in real time and a technician is automatically assigned to investigate and begin remedial action.

  • Mobile Device Management

    Bring together all your mobile devices - Android, iOS, custom devices under one management system.

  • Enterprise Mobility Management

    Extend device management and security for mobile devices, laptops and desktops to protect corporate data.

  • Bring Your Own Device Management

    Enable your teams to be productive with their favourite devices. Selectively secure corporate data on employee devices.


We want YOU to join our team.