Microsoft Cloud Services Partner (CSP)

Advanced Office 365

Microsoft Microsoft 365 is your complete office in the cloud giving you secure anywhere access to professional email, shared calendars, Instant Messaging, online conferencing and collaboration on documents. IT Works take Office 365 to the next level, providing extra feature and support to make it the only Cloud you need to run your business.

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Solve your problems

with our Microsoft 365 Managed Services

Take your business to the next level with Microsoft 365, the leader in cloud-based productivity. Delivering industry leading productivity apps such as Microsoft Teams, Excel, Word and PowerPoint, as well as intelligent cloud services and world-class security. We are a Microsoft Cloud Solution Provider (CSP) partner which enables us to deliver bespoke cloud services and software support to your business and manage your entire Microsoft cloud lifecycle.

We believe that the best way to maximise Microsoft offering is to utilise Microsoft as a whole. If you are interested in maximising productivity for your employees, Microsoft 365 offers everything you could possibly need. Whether it’s in the cloud, end-user devices, open licencing or Microsoft Office, we know how these individual components work best together. We are ready to work with you to help and support your business on everything Microsoft.

Our Managed Service complements our range of consulting services and provides our customers with the option of full end-to-end delivery and monitoring services.

We can assist organisations from strategy development to design, implementation, migration and management of ongoing operations related to the Microsoft 365 platform offerings.

Coupled with this, as both an Enterprise Agreement and Cloud Solution Provider, we have dedicated licensing expertise that can help you to optimize and manage your complex licensing needs within the world of Microsoft.

Microsoft 365 Availability

Microsoft 365 offers a 99.9% uptime financially backed guarantee. Microsoft offers redundancy at every layer–physical, data and functional to ensure maximum uptime.

Microsoft 365 Is Available Anywhere

It does not matter whether you are working in your office or remote, you access to the latest Office suite applications from your PC, Mac, iOS, Android or Windows device.

Microsoft 365 Offers Professional Tools

Brand your business-class email address with your company name to build name recognition, and market your business with customized marketing materials that are easy to create. Connect better with customers and colleagues with a range of communication tools, from email and IM to social networking and video conferencing.

Microsoft 365 Compliance And Security

Microsoft 365 has industry leading security, privacy controls and compliance built-in to keep your data safe. For complete details, visit Microsoft 365 Trust Center.

Microsoft 365 Delivers ROI

Microsoft 365 offers no upfront cost for up to date software. A study conducted by Forrester Consulting found Microsoft 365 delivers an ROI of 321 percent with a payback period of two months for the midsize organization.

Our 8 Pillars of Success for Microsoft 365 Managed Services

Whether you want to engage on one pillar or all, we off an end-to-end view and management of your environment.

• Provide skills and capability across various Microsoft disciplines
• Employ best practice
• Provide tried and tested use cases
• Thought leadership
• Technical assistance.

• Microsoft solution assessments
• Software Asset Management workshops
• Profile mapping
• Digital advisory
• Business solutions mapping

• License optimisation
• Commercial advisory (includes comparing bundles, contract types, license types etc)
• End user profiling
• Hybrid modelling (LSP/CSP)

• Best practice methodology
• Readiness/ health check
• AD synchronisation
• On-premise to cloud
• Microsoft 365 subset migration

• Monitor and analyse
• Audit and maintenance
• Backup and recovery
• Service improvement
• Cost optimisation
• Reporting and alerts

• Identity and access management
• Threat intelligence
• End point protection
• Cloud app security
• Governance and compliance
• Remediation

• Learning and development
• In-app training
• Targeted campaigns
• Just-in-time learning
• Usage analytics
• Learning vouchers

• Continuous support and maintenance
• Escalation service manager
• SLA driven
• Service desk
• Platform health check

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