Over time, businesses accumulate overlapping apps that do the same job — chat tools, file storage, project tracking, note‑taking.

This sprawl creates confusion, increases cost, and weakens security.

App rationalisation reviews what’s in use, what’s redundant, and what’s under‑utilised. IT Works help consolidate tools into a simpler, better‑supported stack — often using Microsoft 365 features already included in existing licenses.