Managed Backup and Disaster Recovery (BDR)
Ensure quick and effective recovery from data loss, hardware failure, or natural disasters with robust multi-geo offsite protection.
In the digital age, your data is your most valuable and most vulnerable asset. Whether it’s a sudden hardware failure, a malicious ransomware attack, or a regional disaster like flooding or an earthquake, the question isn’t if a disruption will happen, but when. Relying on a single local backup is no longer enough. At IT Works, our Managed Backup and Disaster Recovery (BDR) service provides the resilience your business needs to survive the unexpected and resume operations in hours, not weeks.
We take a comprehensive approach to resilience, covering both your on-premise infrastructure and your cloud-based productivity suites. Our managed server and Microsoft 365 backups provide multi-geo offsite protection, ensuring that even if a local disaster strikes your primary office or data centre, a clean copy of your Exchange, SharePoint, and OneDrive data is safe in a separate geographic region. We don’t just “store” your data; we manage the recovery process to ensure it is fast, effective, and verified.
Engineering True Business Resilience
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Multi-Geo Offsite Protection: Securing your backups in multiple geographic locations to eliminate regional “single-point-of-failure” risks.
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Comprehensive M365 Coverage: Protecting your cloud data including Teams, SharePoint, and OneDrive against accidental deletion or malicious activity.
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Hardware Failure Resilience: Rapid recovery protocols to restore systems to new hardware or cloud-based VMs following a physical component failure.
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Continuous Backup Monitoring: Our team monitors every backup job, proactively resolving failures to ensure your “recovery points” are always valid.
Our BDR Roadmap to Recovery
Our process begins with a BDR Strategy Audit, where we identify your critical assets and define your Recovery Time Objectives (RTO) how long your business can afford to be offline. We then move to Implementation, deploying lightweight backup agents and configuring secure, encrypted tunnels to our offsite vaults. Once live, we provide Continuous Verification, regularly testing your backups to ensure they are actually bootable and viable. In the event of a disaster, our Emergency Recovery Protocol kicks in, with our team managing the restoration of your data and systems to get you back to work immediately.
Strategic Stability for the Business
For senior leadership, a managed BDR plan is the ultimate Business Continuity insurance policy. It guarantees that a single event, be it a flood, a failed server motherboard, or a cyber-attack, won’t become a terminal event for the company. You gain Guaranteed Continuity and meet the strict data retention requirements often set by insurers and regulatory bodies. For your staff, it provides the Confidence to work without the fear of permanent data loss, knowing that even a “catastrophic” error can be reversed by our team.
“When our main server’s RAID controller failed on a Friday afternoon, we thought we were looking at a week of downtime. Thanks to IT Works’ BDR solution, they had our critical systems running in the cloud by Saturday morning.”
Frequently Asked Questions
How often are my backups taken? We customise backup frequency based on your needs, ranging from daily snapshots to “near-instant” increments taken every 15 minutes for highly active databases and file shares.
Does this cover my cloud data, like Microsoft 365? Yes. A common misconception is that Microsoft backs up your data. They provide availability, but you are responsible for retention. Our service fills this gap by keeping independent, offsite copies of your M365 environment.
Is this different from having a replica server? Yes. A replica server is for “High Availability” (keeping you running if one server fails), but if data is deleted or corrupted, that error is replicated instantly. A BDR solution allows you to go back in time to a “clean” version of your data.
Is your business disaster-ready? Request a BDR Strategy Assessment | Learn How We Protect Against Ransomware
Planning for the long term: Explore Business Continuity Planning (BCP)
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