We Monitor Your Network AntiVirus Desktops LaptopsServerSwitches WirelessFirewallsUpdatesBackups

Minimise IT Problems and Support Costs with IT Works Managed IT Services.



  • Are you paying for IT support every time you have a problem?
  • The longer your IT problems last, the more it costs?
  • Your current IT support takes too long to fix the problem?
  • You can't budget on what your IT support will cost?



  • Managed IT Services Features

    Security and Anti Virus Management.

    We automatically detect missing security patches or failed anti virus systems. Missing patches or antivirus issues can be addressed remotely and out of hours ensuring you are not exposed to possible Virus or Hacker attacks.

    Remote monitoring.

    We have invested in a state of the art web based IT monitoring system that constantly feeds IT health and performance information back to our Operations Centre over a secure connection.

    Proactive Support

    When our monitoring system detects a potential IT issue we are instantly alerted and can provide proactive support to address the issue before it affects your business.

    Remote Desktop Control

    Fast and secure access to your managed IT systems allows us to instantly respond to IT issues or provide an interactive user support or training session “on demand”.

    Backup monitoring

    Our monitoring systems will ensure your important business data is being successful backed up as expected. Daily email alerts can be sent to indicate the success or failure of the backups.

    Asset Management

    Report and track locations, owners, suppliers, date of purchase, warranty and lease details across all of your managed IT devices.

    Inventory Management

    Get an up-to-date view of the hardware and software in use across your business. Track software licensing, installation dates, locations and managed device hardware configurations.

    Reporting

    Report on our levels of response to various IT Incidents and system health (performance, availability, security, software licensing, etc). We will deliver periodic reports that outline the results and value you are receiving through IT Works Managed IT Services.

    "A managed services provider (MSP) is most often an information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed." - Google

    Contact Us For a No Obligation Free Quote