We Monitor Your Network AntiVirus Desktops LaptopsServerSwitches WirelessFirewallsUpdatesBackups
Minimise IT Problems and Support Costs with IT Works Managed IT Services.
Minimise Your IT Downtime and Failures
We address smaller IT problems before they become expensive IT failures through our remote monitoring,alerting and support."
Reduce Your IT Support Costs.
The ability to connect remotely to your IT systems to take corrective actions avoids expensive onsite callouts and is the key to IT Works Managed IT Services. Proactive maintenance means fewer issues and less “unexpected” and costly onsite IT support work.
Fixed Fee IT Management.
Our “all you can eat” fixed Managed Service fees deliver a predictable cost for supporting your IT systems. Have piece of mind when you know exactly how much you pay each month for your IT support no matter how many IT problems you have.
PLAN YEARLY IT MILESTONES AND BUDGETS
Our team will assist you with designing an IT plan that spans years in to the future so you can help set yearly IT budgets. We understand technology changes at a rapid pace so this plan is more of a guide and is considered a "live" document that will constantly change with your business.
Managed IT Services Features
Security and Anti Virus Management.
We automatically detect missing security patches or failed anti virus systems. Missing patches or antivirus issues can be addressed remotely and out of hours ensuring you are not exposed to possible Virus or Hacker attacks.
We have invested in a state of the art web based IT monitoring system that constantly feeds IT health and performance information back to our Operations Centre over a secure connection.
When our monitoring system detects a potential IT issue we are instantly alerted and can provide proactive support to address the issue before it affects your business.
Remote Desktop Control
Fast and secure access to your managed IT systems allows us to instantly respond to IT issues or provide an interactive user support or training session “on demand”.
Our monitoring systems will ensure your important business data is being successful backed up as expected. Daily email alerts can be sent to indicate the success or failure of the backups.
Report and track locations, owners, suppliers, date of purchase, warranty and lease details across all of your managed IT devices.
Get an up-to-date view of the hardware and software in use across your business. Track software licensing, installation dates, locations and managed device hardware configurations.
Report on our levels of response to various IT Incidents and system health (performance, availability, security, software licensing, etc). We will deliver periodic reports that outline the results and value you are receiving through IT Works Managed IT Services.