The New Way to success. advance. progress. success.
IT Works is a full-service IT provider that supports small and medium businesses.
Two main consultants, Liam Brady Managing Director and Matt Petersen Senior IT Consultant have a combined experience of over 40 years. We bring enterprise level experience and capability to small and medium business.
We offer desktop, server, networking, security, VOIP services and cloud deployment and migrations to businesses across Greater Wellington. Our customers typically range from 1-to-100 users across a range of industries. These include legal, health, government and local body, construction and accounting.
The IT Works team has strong server, virtualisation and networking experience. Our staff hold a number of advanced industry certifications. We can provide support and deployment services nationwide.
We look after your data and run your services on a system called Hybrid Cloud, in which your data resides both on your premises and on remote, or cloud, computers. We believe the hybrid model beats committing all your data to storage on your premises or betting the farm on the cloud.
IT Works offers two support models: ad hoc or contracted. In the former, we respond when you call. In the latter, we're on the job before you realise that you may have a problem. We try to respond to ad hoc requests on the same day but do give priority to our contracted customers.
We usually hold configuration information and documentation for contract customers. For them we initiate maintenance work and provide Managed Server, Managed Desktop, Managed Backup and Managed Internet/Security services.
We monitor their systems remotely 24x7 to allow them uninterrupted availability to IT infrastructure and services. We often fix problems before the customers are aware of them.
We work hard to help you increase your business productivity and your business year-by-year.
OUR GUARANTEE TO YOU IS:
- No Geek Speak… like you, we would rather talk with you like normal people, you will understand us, and we won’t go into all that wingding, syfy, klingon nonsense!
- We believe in “Tech made easy”. We offer training and support whenever you start using a new system or program that we have installed.
- If we make a mess, we clean up. Simple. Quite often, if we come across a dirty computer, our computer techs will whip it into shape with a vacuum and wipe out
- We understand that when we impress you with our service, you will come back, and quite often, tell others about us too.
- We love what we do, and we hope that shows in our work.
- We will listen and understand your needs, provide the best advice and solutions to enable you to be the best at what you do.
We look forward to working with you, the team at IT Works – Business IT Solutions